Welcome to the online store www.kleosproducts.com (hereinafter referred to as the “website” or “e-shop”), owned by “Kleos Foods Single Member P.C.” with headquarters in Skala Messinias, Postal Code 24002. By accessing and using the e-shop, you accept the following terms of use. If you do not agree with any of the terms, please refrain from using the website.
2. Products and Services
The e-shop offers high-quality olive oil products and related items. Every effort has been made to ensure that the information and images presented are as accurate as possible. However, slight deviations may occur due to natural variations between batches or packaging modifications by the manufacturer.
3. Prices and Payments
All prices are listed in Euros (€) or British Pounds (£) and include the applicable VAT. Prices may change without prior notice. Payments are made exclusively by card through secure banking services, ensuring the protection of your personal data.
4. Shipping and Delivery
We offer free shipping to the United Kingdom and Germany. For other European countries, shipping costs vary by destination and are displayed in a corresponding table on our website. Delivery times may vary depending on location and product availability. In case of a delay, you will be notified via email.
5. Returns and Cancellations
Due to the nature of our products, returns are only accepted if the product arrives defective or incorrect. The customer must contact us within 7 days of receipt via email at info@kleosproducts.com, providing photographic evidence of the defect. To be eligible for a return, the product must be in its original packaging, unused, and include all original components.
6. Limitation of Liability
The company is not responsible for delays or damages caused by third-party service providers, such as couriers or banking institutions, nor for events of force majeure (e.g., natural disasters, strikes, emergency measures). Our liability is limited to the value of the purchased products.
7. Intellectual Property Rights
All content of the e-shop (texts, images, logos, graphics, trademarks) is the intellectual property of the company and is protected by Greek and international copyright laws. Copying, reproducing, or using any content without written permission is strictly prohibited.
8. Modifications to Terms
We reserve the right to modify the terms of use at any time without prior notice. Users of the e-shop are responsible for regularly checking the terms for any updates. Continued use of the e-shop constitutes acceptance of the modified terms.
9. Contact Information
For any questions, inquiries, or support, you can contact us via email at info@kleosproducts.com or by phone at +30 2724027311.